1️⃣ Order Processing Time
- Orders are processed within 1-2 business days (excluding weekends & holidays).
- You’ll receive a confirmation email with tracking details once your order is shipped.
2️⃣ Shipping Time & Delivery
- Standard Delivery: 5-7 business days 📦
- Express Delivery: 2-4 business days ⚡ (extra charges apply)
- Delivery timelines may vary based on your location.
3️⃣ Shipping Charges
- Free shipping on all orders.
4️⃣ Order Tracking
- Once your order is shipped, you’ll receive a tracking link via email/SMS.
- You can also track your order under the “My Orders” section on our website.
5️⃣ Shipping Areas
- We currently deliver across India.
- International shipping is not available at the moment.
6️⃣ Missing or Delayed Orders
- If your order is delayed beyond the expected timeframe, contact us at contact@skinflix.co.in 📩
- If your order is lost in transit, we’ll initiate a replacement or refund after verification.
7️⃣ Damaged or Wrong Products
- If you receive a damaged, defective, or incorrect product, inform us within 48 hours of delivery with unboxing images/videos at contact@skinflix.co.in 📸
For any queries, feel free to reach out to us at +91 92204 62645 💖